Downloadable Resources

from Jeannie Walters & Experience Investigators

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Year of CX is a series of Customer Experience resources developed by Jeannie Walters, CCXP and Experience Investigators.

It includes workbooks, templates, checklists, and more -- including everything you see below and all the other resources we'll be releasing this year -- nearly 25 in total -- delivered to your inbox approximately twice a month.

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