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21-Day CX Challenge
What little things can you do every day to improve your customer experience? Our 21-Day Challenge, delivered to your email inbox, will help you get results without breaking a sweat.
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Crack The Customer Code
Join Jeannie Walters (Experience Investigators) and Adam Toporek (Customers That Stick®) as we hear from Fortune 500 executives, authors, retail magnates, product poobahs and entrepreneurs making things happen.
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From the Blog
Five Ways to Thank Customers — And How to Find Opportunities in Your Organization
What Every C-Suite Leader Needs to Know about Customer Experience
5 Ways to Lead Customer Experience – Even If It’s Not In Your Job Description
Connect Customer Service Success with Customer Experience Excellence
How a Service Code Empowers Employees to Deliver Exceptional Experiences
Connect Jeannie's Brain Directly to Your Inbox.
Get weekly insights & tips to make your day (and your customer’s experience) brighter.
Thanks for subscribing! Please check your email for further instructions.
You will receive occasional emails with valuable information. We hate spam and know you do too, so we don't send it. For more information, view our Terms of Service & Privacy Policy.